FORAY HARDWARE TRADING (CHANGSHA) CO., LTD. is a new force in the hardware industry, backed by years of in-depth industry experience. Our core positioning is “serving as an efficient communication bridge between our factories and our customers to simplify hardware procurement processes”. We focus on comprehensive hardware needs, mainly supplying screws, bolts, nuts, rivets, tools and other hardware products. Beyond standardized product procurement services, we also offer value-added services such as customized development, multi-category purchasing agency and full-process follow-up, providing global customers with solutions to pain points like “tedious communication, scattered resources and difficult quality control”.
Our founding aspiration stems from many years of customer service experience and customer trust. Previously, I provided services to customers in an “one-person full-process” mode: from product consultation, order confirmation to payment coordination, factory communication and shipment arrangement, customers only needed to contact me to address all needs, without repeated communication with multiple parties. This model greatly reduced customers’ communication costs, helping us gain stable clients from many countries and earn praise for being “reliable, convenient and professional”. It was this recognition that led to the establishment of Foray Hardware, aiming to systematize this service model.
As a professional trading company centered on “service”, our strength lies in providing meticulous services to create a “one-stop worry-free procurement” experience:
– Efficient Communication: Exclusive one-on-one communication is adopted for all processes. No matter where customers are, a single contact covers the entire procurement cycle, ensuring zero information errors and timely responses.
– Flexible Services: We offer customization and purchasing agency support to meet diverse needs. We coordinate with our factories
– Strict Quality Management: We have set strict quality standards for cooperative factories. While we rely on factories for product inspection, we also establish a “Factory Quality File” for long-term partners, continuously recording their product qualification rates and after-sales issue rates. For factories with repeated quality problems and poor improvement results, we will take measures such as gradually reducing cooperation shares until final termination of cooperation-effectively cutting off risk sources at the procurement end to ensure stable and reliable quality of products delivered to customers.
– Worry-free Processes: We provide all-round support, covering payment coordination, logistics selection, customs clearance assistance and after-sales problem resolution.
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The main products include screws, fasteners, bolts, nuts, rivets, as well as tools used in fields such as furniture, medical equipment, automotive parts, electronic appliances and other fields.
Shanghai SeekPlastic Import and Export Co., Ltd.
